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If you’ve booked assistance with your airline, please visit the Assistance Reception Desk, which is in the check-in hall in each terminal. Alternatively if you need assistance from your vehicle or public transport there are assistance call points in these locations and a member of the team will be happy to come and assist you.
Once you’ve registered at the Reception Desk you’ll be given the option to be assisted to the check-in desks or make your own way there if you prefer. Following this, our team can assist you through security and into the departure lounge where there is a central reception desk where you can wait for your flight or arrange to meet the assistance team for boarding. Once it’s time for boarding, the assistance team will ascertain your needs and assist you to board the aircraft in the most suitable way for you.
We welcome customers and their Assistance Dogs. Find more information on Assistance Dogs here.
AccessAble and Manchester Airport have worked in collaboration to create a detailed guide to assist you in getting around the airport.
Please select the individual areas of interest here.
AccessAble have launched a brand new mobile App which aims to transform the quality and availability of accessibility information. The App is available free for IoS and Android; users can create a profile, save their favourites and set their own preferences using AccessAble’s Accessibility Symbols.
The app contains all of AccessAble’s guides for Manchester Airport and is useful when moving around the airport on the go.
Our Aviation Security Officers have all received Disability Awareness training ensuring they are aware of sensitivities regarding disabilities. We have private search areas available in all Security Search Areas. Where required, our Aviation Security Officers will provide walking aids to assist passengers through the Archway Metal Detector (AMD). Seating is also available close to the AMD in the search area.
Should you need to take liquid medication in your hand luggage, this will be screened using specific equipment. Please declare any medication to our Aviation Security Officers at the baggage x-ray load area when placing your items into the trays provided.
Click here for more information on security.