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Here’s how to find the answers you’re looking for

Please be advised that our teams are currently working on a 10 working day response time. We appreciate your patience and understanding during this period.

Choose a topic below to help us point you in the right direction.

Didn’t book via the airport?

For all queries relating to bookings made through third party, you’ll need to contact them directly.

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If you remain unhappy with a resolution we have provided you can refer your complaint to the EU Online Dispute Resolution platform.

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Write to us

Customer Contact Centre

2nd Floor, Olympic House

Manchester Airport

M90 1QX

Festive Opening Hours

Friday 22nd December:

Saturday 23rd December:

Sunday 24th December:

Monday 25th December:

Tuesday 26th December:

Wednesday 27th December:

Thursday 28th December:

Friday 29th December:

Saturday 30th December:

Sunday 31st December:

Monday 1st January:

09:00 - 15:00

Closed

Closed

Closed

Closed

09:00 - 17:00

09:00 - 17:00

09:00 - 15:00

Closed

Closed

Closed

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