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Lost Property

Information about what to do if you've lost your luggage

Lost Property

Lost luggage

Luggage not on the carousel?

Please contact your airline or their baggage handling agents.

Airline contact information

To identify and track lost or delayed luggage you should call your airline’s handling agent. See below for a list of baggage handling agents for each associated airline: 

Airline Handling agent Contact number*
Aer Lingus Menzies 0330 660 0814
Air France Menzies 0113 396 8021
Air Malta Swissport 0161 425 0222
Air Transat Swissport 0161 425 0222
American Airlines AA 0800 535 5225
Aurigny Air Services Menzies 0330 660 0814
Austrian Airlines Swissport 0161 425 0222
British Airways Menzies 0344 493 0785
Cathay Pacific Dnata 0344 800 6529
Delta Airlines  Swissport 0161 425 0222
Easyjet Menzies 0330 660 0814
Emirates Dnata 0344 800 6529
Ethiopian Airlines Swissport 0161 425 0222
Etihad Swissport 0161 425 0222
Finnair Swissport 0161 425 0222
Flybe Airline Services 0330 660 0814
Iberia Express Menzies 0344 493 0785
Jet Airways Premier Handling 0803 924 3333
Jet2 Jet2 0330 660 0815
KLM Menzies 0113 396 8021
Logan Air Premier Handling 0161 425 0222
Lufthansa Dnata 0371 945 9124
Oman Air Swissport  0161 425 0222
Pakistan  Swissport 0161 425 0222
Pegasus Swissport 0161 425 0222
Qatar Swissport 0161 425 0222
Royal Air Maroc Swissport  0161 425 0222
Ryanair Swissport 0161 425 0222
SAS Swissport 0161 425 0222
Singapore Swissport 0161 425 0222
Swiss Swissport 0161 425 0222
Thomas Cook Airlines Aviator 0161 425 0222
Titan Airways Premier Handling 0161 425 0222
TUI Swissport 0161 425 0222
Turkish Airlines Swissport 0161 425 0222
United Airlines Swissport 0161 425 0222
Virgin  Swissport 0844 209 7304
Vueling Airlines Menzies 0344 493 0785

*Manchester Airport is not aware of the call charges for baggage handling agents so please contact them for the relevant charge.

Lost property

The Manchester Airport Lost Property service is provided by Excess Baggage. For any enquiry please see contact details below. If your luggage was left on the plane, please contact your airline (see details in the table above).

Location: Excess Baggage Lost Property & Left Luggage desk, Terminals 1, 2 and 3.

Opening hours:

Terminal 1: 0400-2300
Terminal 2: 0400-2300
Terminal 3: 0400-2300

Email: 

Terminal 1 - manchester.t1@excess-baggage.com

Terminal 2 - manchester.t2@excess-baggage.com

Terminal 3 - manchester.t3@excess-baggage.com