Information about what to do if your luggage doesn't arrive on the carousel or if you've lost something at the airport
Whether your luggage hasn't arrived on the carousel, or you've lost something in the terminal, here's what to do.
The Manchester Airport Lost Property service for items lost in the terminal is provided by Excess Baggage.
For any lost property enquiry please complete the online form using the link below and you will be contacted if there is a match on the lost property database.
Please note that it can take up to 72 hours for items of lost property to be processed, depending on where and when the item was lost.
You may be asked questions to establish your identity and ownership of the item and there will be a charge for the service.
Location: Excess Baggage Lost Property & Left Luggage desk, Terminals 1, 2 and 3.
Opening hours:
Terminal 1: 0400-2300
Terminal 2: 0400-2000
Terminal 3: 0400-2000
To identify and track luggage that has been lost or delayed after your flight you should call your airline's handling agent. See below for a list of baggage handling agents for each airline operating from Manchester.
Airline | Handling agent | Contact Number* |
---|---|---|
Aer Lingus | Menzies | 0330 660 0814 |
Air France | Menzies | 0113 396 8021 |
Air Malta | Swissport | 0330 094 8861 |
Air Transat | Swissport | 0330 094 8861 |
American Airlines | AA | 0800 535 5225 |
Aurigny Air Services | Stobart Aviation | 0151 495 9300 |
Austrian Airlines | Dnata | 0330 094 8861 |
British Airways | Menzies | 0344 493 0785 |
Cathay Pacific | Dnata | 0330 094 8861 |
EasyJet | DHL | 0330 094 8861 |
El Al | Swissport | 0330 094 8861 |
Emirates | Dnata | 0344 800 6529 |
Ethiopian Airlines | Swissport | 0330 094 8861 |
Etihad | Swissport | 0330 094 8861 |
Finnair | Swissport | 0330 094 8861 |
Iberia Express | Menzies | 0344 493 0785 |
Jet2 | Jet2 | 0330 660 0815 |
KLM | Menzies | 0113 396 8021 |
Logan Air | Menzies | 0113 396 8021 |
Lufthansa | Dnata | 0371 945 9124 |
Norwegian | Stobart Aviation | 0151 495 9300 |
Oman Air | Swissport | 0330 094 8861 |
Pakistan | Swissport | 0330 094 8861 |
Pegasus | Swissport | 0330 094 8861 |
Qatar | dnata | 0330 094 8861 |
Royal Air Maroc | Swissport | 0330 094 8861 |
Ryanair | Swissport | 0330 094 8861 |
SAS | Stobart Aviation | 0151 495 9300 |
Singapore | Swissport | 0330 094 8861 |
Swiss | dnata | 0371 945 9124 |
Titan Airways | Menzies | 0344 493 0785 |
TUI | Swissport | 0330 094 8861 |
Turkish Airlines | Swissport | 0330 094 8861 |
United Airlines | Swissport | 0330 094 8861 |
Virgin | Swissport | 0330 094 8861 |
Vueling Airlines | Menzies | 0344 493 0785 |
*Manchester Airport is not aware of the call charges for baggage handling agents so please contact them for the relevant charge.
If you've left something on board a plane on arrival at Manchester, please contact Excess Baggage.
For any lost property enquiry please complete the online form using the link below and you will be contacted if there is a match on the lost property database.
Please note that it can take up to 72 hours for items of lost property to be processed. If Excess Baggage is unable to locate your item you should contact your airline directly.
You may be asked questions to establish your identity and ownership of the item and there will be a charge for the service.
Location: Excess Baggage Lost Property & Left Luggage desk, Terminals 1, 2 and 3.
Opening hours:
Terminal 1: 0400-2300
Terminal 2: 0400-2300
Terminal 3: 0400-2300
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