Once you place your order, the restaurant starts to prepare it immediately so unfortunately it is not possible to cancel it. Please make sure you’re ready to order when you tap "Place Order": if you aren't, you can always use the "Hold Order" button, which will save your order and allow you to place it later.
Unfortunately, we can't delay your order after it's placed. Please make sure you are ready to order when you tap "Place Order": if you aren't, you can always use the "Hold Order" button, which will save your order and allow you to place it later.
You can contact Grab at firstname.lastname@example.org. They will investigate and resolve any issues.
Please send any inaccuracies to email@example.com and they will fix them ASAP.
We don’t currently offer this service, but may do in the future.
If you opted in, you’ll get a text message when your food is ready. We also provide an estimated wait time for each restaurant, so you can pick up food from the restaurant at that time.
Yes, Grab is PCI compliant and treats all credit card data in the most secure manner possible. The safety of your personal information is very important.
You need to make sure Apple Pay is set up and enabled in your iPhone settings before you can use it inside the Grab app.
Please contact Grab at firstname.lastname@example.org to ask about a refund. Make sure to always check the location of the restaurant before you order.