Two women in uniform laugh while sitting at a desk with a computer and scanner, in a brightly lit office corridor.

Parking of a full airport ID card

What does the term parked mean?

If your full airport ID card has been parked, it means that the card has been temporarily deactivated/suspended. You'll no longer be able to access restricted areas, and your access permissions are switched off in the system.

MAG ID pass schemes include controls such as suspension and parking of passes as part of ongoing pass management.

FAQs

Why has your full airport ID card been parked?

While the exact reason will be confirmed by your employer or the ID Centre, your pass may have been parked due to:

It not being used within a 60 day period
Changes in your employment status or role
Operational requirements (e.g. temporary removal of access)

What do you need to do if my full airport ID card has been parked?

If your card is parked, you need to:

Stop using your pass immediately
- Don't attempt to access any secure areas
Speak to your Authorised Signatory or employer
- They are responsible for managing your pass status
- They'll confirm why your card has been parked
Follow any instructions given
- This may include providing additional information, or completing required actions before the pass can be reactivated