Q: Why have you closed Terminal 2 and 3?
A: During this period of reduced passenger numbers, it makes sense to streamline operations and put all our customers through one terminal. We have therefore decided to suspend operations through Terminals 2 and 3 and put these passengers through Terminal 1, where we currently have sufficient capacity to handle all flights
Q: When will Terminal 2 and 3 re-open?
A: Sadly, the Covid-19 situation is moving and evolving at such a fast pace with daily developments it is difficult to put a timeframe on this
Once passenger numbers begin to return to normal, we will then look to return to normal operations
Q: Will passengers be aware of the changes?
A: Yes, we have sent out communications to passengers to make them aware of the changes and have additional wayfinding and resource to guide people to the right places.
Q: What happens if I’ve booked PRM assistance?
A: For customers that have booked special assistance, please head to Terminal 1 and to the special assistance reception point. The ABM staff will have your details and will be on hand to assist you through the terminal.
Q: Will the Ground Transport Interchange (GTI) remain open?
A:The GTI will remain open. As of Sunday 22nd March, the Train and Bus services will operate on Sunday frequency throughout the week. Please check the latest times before you travel.
Q: Where will passengers check-in?
A:Passengers will check in on Level 5 of Terminal 1, at Departures A.
Q: Where will passengers process through security?
A: All passengers will be processed through ‘Security A’ on Level 5 of Terminal 1.
Q: What do I do if I am transferring at Manchester Airport?
A: Passengers who are transferring at Manchester Airport will be required to clear immigration and collect their luggage before connecting to their onward flight.
Q. Which shops are open at Terminal 1?
A. Due to government directive to close all non-essential shops and close all restaurants, bars and cafes, the following units remain open in Terminal 1.
Arrivals: Spar, WHSmith, Boots
Departures (after security): Boots, WHSmith
Car Parking and FastTrack questions
Q: What happens if I’ve booked FastTrack from Terminal 2 or Terminal 3?
A: If you’ve booked a FastTrack pass with Manchester Airport, you won’t be impacted by the change. FastTrack passes will be accepted in T1 for customers that have changed terminals. Security staff will be aware of the changes and will expect to see FastTrack passes from T2/3. The date just needs to be correct, and your boarding card needs to be presented.
Q: What happens if I’ve booked car parking based on flying from Terminal 2 or Terminal 3?
A:If you have booked parking direct with Manchester Airport, please follow the advice below. If you have booked parking with a company other than Manchester Airport, please contact them about your booking.
In instances where people find themselves returning to a different Terminal from which they departed and have a vehicle in one of Manchester Airport’s car parks, special arrangements are being put in place.
Meet & Greet
Meet & Greet Customers cars have been returned to T1 Meet & Greet. Please follow the signs for T1 M&G on arrival at the terminal.
For customers parked in one of our self-park car parks an on-demand bus service will return you to the relevant terminal. Please contact 0161 489 8666 on arrival in Manchester.
Departures on or after 25th March
Anyone who has booked car parking and will be travelling on or after 25th March, will automatically have their car park booking transferred and will be emailed and notified of the change.