The RoomMate is an electronic, wall-mounted device, which offers Blind and Visually Impaired customers an audio description in a disabled access toilet to provide orientation. Facilities equipped with this technology display a high visibility sign adjacent to the door.
The Room Mate is available in the below facilities:
T1 – Main Departure Lounge Toilets Accessible Toilets (opposite Temptation)
T2 – Accessible toilets adjacent to the service disruption desks & Frankie and Benny’s
T3 – Accessible toilet opposite Nook F&B
On entering the accessible toilet, an audio announcement is triggered and the unit advises that a recorded description of the room is available. If the user is visually impaired and requires the description, they are then given the instruction to wave their hand in front of the unit to activate. The unit is placed to the left or right of the door frame at mid-height and the initial announcement advises which side of the door the unit is placed and has the addition of 4 sonic pings after the announcement, to guide the user to it. There are 2 sets of identical phrases giving a sequenced description. The first set allows the visually impaired user to form a mental picture of the room, whilst the repeated set enables the user to navigate within the room.