You are seeing this page because you are using an unsupported browser.
Please update your browser:
Version 10 and later
Whether you’re looking for a streamlined departure, enviable pre-flight treatment, or the smoothest possible arrival, PremiAir offers business and leisure travellers alike the ultimate travel experience, no private jet required.
From bespoke lounges with unparalleled runway views to authentic local cuisine made fresh to order, Manchester's new private terminal promises an uncompromising travel experience - right down to our discreet security offering and seamless private transfers to your awaiting aircraft.
Enjoy our most seamless departure experience yet, from terminal to aircraft in just sixty minutes.
Our hand luggage only departure package offers a streamlined, personalised service with dedicated security screening and discreet, premium transfers to your departure gate, all within the hour.
Start your journey in the most enviable way possible, in our modernist lounges, meticulously crafted to offer a departure experience like no other.
Inspired by the spirit of our city, our design-led lounges offer a slice of Northern hospitality with complimentary high speed wifi, signature refreshments and authentic, local cuisine made fresh to order. You’ll also benefit from personal luggage processing and discreet, premium transfers to your awaiting aircraft.
Whether you're arriving home or here to explore our favourite city, our Arrivals package offers you the warmest of Northern welcomes.
Take a luxury transfer from your plane to PremiAir, then make yourself at home in our lounge while we retrieve your hold luggage and return it to you. Enjoy complimentary high-speed wifi, a range of premium refreshments, freshly prepared dishes and impeccable service, for the ultimate in post-flight comfort.
Indulge in a little extra luxury and upgrade your journey to the full PremiAir experience.
Make yourself at home in our lounges, brimming with the best in home comforts. Enjoy complimentary high-speed wifi, a range of premium refreshments and freshly prepared local dishes, served to order, on both legs of your journey, for the ultimate in pre and post flight comfort.
You’ll also benefit from personal luggage processing and our dedicated passport control channel on your arrival with seamless, premium transfers throughout.
Our curated, multi-functional suites, flooded with natural light, are available to pre book for the ultimate private experience.
Whether you’re looking for pre or post flight comfort, you can indulge in everything PremiAir has to offer, complimentary high speed wifi, signature refreshments and authentic, local cuisine made fresh to order, in complete privacy.
Our flexible suites aren’t limited to those flying with us though, from group events to board meetings our meticulously designed suites offer the perfect environment to inspire and network, complete with unparalleled runway views and your suite host on hand throughout.
Yes. PremiAir is a pre-book only service. You can book online or by phone up to 24 hours prior to departure or arrival. If you wish to book less than 24 hours prior to travel, please call 0808 168 6333.
PremiAir is open between 4am and 10pm, every day except Christmas Day.
The Priority Departures service is available for flights departing between 5am and 10pm.
The Premium Departures service is available for flights departing between 6am and 10pm.
The Arrivals service is available for flights arriving between 4am and 8pm.
Outside these hours, PremiAir is available for private bookings. Please call 0808 168 6333 to make an enquiry.
As long as your airline is currently listed as available to book, you will be able to enjoy any PremiAir service before or after your flight. However, if your airline isn’t listed, then it doesn’t currently work with PremiAir and you won’t be able to use our services when travelling with that airline. This may change in the future.
Children may use PremiAir, but they must be accompanied by a guest over the age of 18.
You do not have to pay for infants under 24 months, but you must tell us about any infants who’ll be travelling with you when you make your booking. This is so we can ensure that appropriate car seats are available and collect passport and other relevant information.
PremiAir is fully accessible. You will have the opportunity to inform us if you require special assistance as part of your booking. If so, we’ll arrange with Manchester Airport Special Assistance Team to support your journey.
You don’t need to contact Manchester Airport Special Assistance Team separately to booking PremiAir, but you must notify your airline, tour operator or travel agent of your requirements as usual so that they can assist you during your flight and at the other end of your journey.
PremiAir has a disabled WC but unfortunately does not have changing facilities.
Groups of up to six guests can book online. To book for a group of more than six guests, please call 0808 168 6333.
This service is available for guests travelling with hand luggage only. Arrive at PremiAir just 60 minutes before your flight is due to depart. Priority Departures includes use of our dedicated security channel and a luxury transfer to your departure gate where you will board as normal. Please note this service does not include hold luggage processing and is therefore not suitable for guests travelling with hold luggage. Vehicle transfers may occasionally be shared with other Priority Departures customers. This service does not include use of the PremiAir lounge.
This service includes use of the PremiAir lounge – please see below for details of the facilities available. It also includes hold luggage processing, as well as use of our dedicated security channel and a private luxury transfer to your departure gate. Exclusive arrangements for boarding the aircraft may be available to Premium Departures customers; these arrangements vary between airlines, routes and departure gates, are subject to change and cannot be guaranteed as part of the PremiAir service. All guests will be met by an airline representative at the departure gate so that final checks can be performed prior to boarding.
The service includes a private luxury transfer to the PremiAir terminal and use of a dedicated passport control or domestic arrivals channel. You can then enjoy the facilities of the PremiAir lounge while your hold luggage is collected and personally returned to you.
These completely private spaces can be booked as part of a departure or arrivals journey and can be customised to your requirements. Please call 0808 168 6333 to make an enquiry.
Unfortunately not, however we can arrange this for an additional fee.
The PremiAir terminal is located on Wilmslow Old Road on the south west side of the airport, away from the main terminals. You can arrive by chauffeur, taxi, in your own vehicle or be dropped off. Please note that PremiAir is not in walking distance of the main terminals.
If you wish to arrive at the PremiAir terminal by public transport, you can take a taxi from the train, tram and bus station at Manchester Airport which takes 8-10 minutes and costs around £10. Alternatively we can arrange a transfer from the station to PremiAir for an additional fee.
Parking is available for an additional cost.
We have two options for parking at PremiAir: Self-Park and Meet & Greet.
Self-Park is perfect for the shortest trips and allows to you keep the keys to your vehicle.
Meet & Greet is where a fully insured driver will move your vehicle to one of our secure storage sites for the duration of your trip.
Both services are Park Mark Approved and must be pre-booked.
One way or Round Trip packages are available. If you depart using PremiAir but arrive into the main terminal (or vice versa) and would like to travel in your own car, our Meet & Greet parking service can move your vehicle from one terminal to the other.
During the PremiAir booking process you’ll be asked for information about your flight and the guests who will be travelling, including passport details and other travel documents. It is important that you answer these questions accurately as providing incomplete or inaccurate information during the booking process may result in a booking being refused or later cancelled or your airline refusing to accept you and/or your luggage for the flight. This includes spelling all guests’ names as they appear in their passports.
If you are departing from PremiAir you must use your airline’s online check-in facility to check-in for your departing flight and generate a boarding card. Facilities are available at PremiAir to print boarding cards generated via online check-in. If you’re unable to check-in online, or if your airline doesn’t offer online check-in, you should contact us prior to travel. Please call 0808 168 6333.
You must arrive at least 60 minutes before your flight is due to depart. There is no need to arrive more than 75 minutes before your flight's departure time.
You must arrive at least 2 hours before your flight is due to depart. You can enter the PremiAir lounge and use the facilities up to 3 hours before your flight's departure time.
You’ll receive a personal welcome from our PremiAir Host who will check that you have your boarding card and documents for travel. You will then be invited into our dedicated security channel to complete security screening. Normal UK security rules will apply. After security you will be driven to your departure gate in a luxury vehicle where your airline will perform final checks and you will board as normal.
You’ll receive a personal welcome from our PremiAir Host who will check that you have your boarding card and documents for travel. Our Host will weigh and tag your hold luggage in your presence. You can then relax and enjoy the facilities of the PremiAir lounge while your luggage is security screened and transported to your aircraft. Our Host will let you know when it is time to go through security screening. Normal UK security rules will apply. After security you will be driven to your departure gate in a private luxury vehicle where your airline will perform the final checks prior to boarding.
You will be met from your arriving aircraft by your PremiAir Driver who will transfer you to the PremiAir terminal in a private luxury vehicle, where you will have use of a dedicated passport control or domestic arrivals channel. Normal UK Immigration and Customs rules will apply (international arrivals). You are then able to relax in the PremiAir lounge while a member of our team retrieves your hold luggage and returns it personally to you.
If you’re travelling with hold luggage, this will be weighed, tagged and security screened at the PremiAir Terminal. Our team will then ensure that your luggage is safely transported to your aircraft.
You must comply with your airline’s terms and conditions (including hold and hand luggage allowances) at all times. By using PremiAir you are not entitled to any preferential treatment from the airline you have booked to travel with above that included in your ticket class or additional services purchased direct from the airline.
If you are travelling with large items of hold luggage with dimensions larger than 100cm x 75cm x 45cm or other non-standard or special items of luggage, you should let us know prior to travel.
If you need to make a customs declaration or a VAT refund application above £5,000 as part of your departing or arriving journey, you are strongly advised to let us know before you travel (please note, VAT cash refunds are not currently available at PremiAir). Please call 0808 168 6333.
All the usual restrictions apply – please see our Security Guide for details. Additionally, you may not transport firearms or ammunition, or pets (except service dogs) on departure or arrival through PremiAir.
If you need to make a customs declaration or a VAT refund application above £5,000 as part of your departing or arrival journey, you are strongly advised to let us know prior to travel (please note, VAT cash refunds are not currently available at PremiAir). Please call 0808 168 6333.
The PremiAir lounge has areas for dining, relaxation and work. Food can be ordered from a regularly-changing menu and is prepared fresh to order by our chef. Our premium drinks selection is a mixture of hosted and self-service. Complimentary high speed wifi and device charging points are available. There are also TVs and a range of newspapers and magazines. Printing and other business services may be available through reception.
The PremiAir lounge dress code is smart/casual. Matching attire (such as hen or stag items), fancy dress or any other items that may cause offence to other guests are not permitted.
Please call us on 0808 168 6333 and we will be happy to cater to your requirements.
We provide a range of vegan and gluten free food in our lounges as standard.
The PremiAir terminal is non-smoking, however there is a covered smoking shelter outside which you may use prior to security on departure or after passport control on arrival.
Guests using the PremiAir lounge and Suites are able to leave the lounge to use the smoking shelter.
Please call us on 0808 168 6333 to discuss your requirements.
If you are a Premium Departures guests and your flight is delayed during PremiAir operating hours (4am to 10pm), you may remain in the PremiAir lounge for up to 60 minutes after the scheduled flight departure time. After 60 minutes, additional time is subject to availability and may incur additional charges.
If your inbound flight is delayed during PremiAir operating hours (4am to 10pm), you do not need to do anything – we will meet you when your flight lands.
You can cancel your booking by calling us on 0808 168 6333. If you cancel with more than 48 hours’ notice, you will receive a refund less an administration charge of £10 per guest for Priority Departures bookings or £20 per guest for Premium Departures and Arrivals bookings. If you cancel with less than 48 but more than 24 hours’ notice, you will be refunded 50% of the price paid for your booking. If you cancel with less than 24 hours’ notice, no refund will be made.
You can also amend your booking up to 24 hours prior to travel by calling us on 0808 168 6333. An administration charge of £10 per booking will apply.
Please see our Terms & Conditions for your full rights regarding cancellations and amendments.
Yes, you can buy gift vouchers in denominations of £25. Gift vouchers are valid for bookings made up to 12 months from the date of purchase. Please call us on 0808 168 6333 to purchase a gift voucher.
If you have any other questions, please call us on 0808 168 6333.
PremiAir is located away from the main terminals on the western perimeter of Manchester Airport. Following the brown road signs for the Runway Visitor Park will take you directly to PremiAir.
Alternatively, you can follow the step-by-step directions for PremiAir access via the M56, A555 and A538 below or download the printable directions.
2 Wilmslow Old Road