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Contact Us

Contact Centre Opening Hours

Our contact centre is open from 09:00 to 18:00 and our switchboard is open 09:00 to 19:00

  • Bookings - Car Parks & FastTrack: 08713102200 - Calls cost 13p per minute plus your phone company's access charge.
  • Escape Lounge: (+44)08712004450 - Calls cost 13p per minute plus your phone company's access charge.
  • General enquiries: (+44)08712710711 - Calls cost 13p per minute plus your phone company's access charge.
  • Flight Information: (+44)09010101000 - Calls cost 50p per call plus your phone company's access charge.
  • Customer Service & Feedback Teams: 03303330304 - Calls cost 1p per minute plus your phone company's access charge.

How to contact us

If you have a specific question you may want to check our frequently asked questions before contacting us. However, if you can’t find an answer to your question or you would just like to provide us with some specific feedback please use one of the methods of contact shown below:

Contact Us By Phone

Phone

  • We have a contact centre which is open from 09:00 to 18:00 and a switchboard which is open 09:00 to 19:00
  • (09:00 to 18:00) Bookings - Car Parks & FastTrack: 08713102200 - - Calls cost 13p per minute plus your phone company's access charge.
  • (09:00 to 18:00) Escape Lounge: (+44)08712004450 - - Calls cost 13p per minute plus your phone company's access charge.
  • (09:00 to 19:00) General enquiries: (+44)08712710711 - Calls cost 13p per minute plus your phone company's access charge.
  • (09:00 to 19:00) Flight Information: (+44)09010101000 - Calls cost 50p per call plus your phone company's access charge.
  • (09:00 to 18:00) Customer Service & Feedback Teams: 03303330304 - Calls cost 1p per minute plus your phone company's access charge.

Web

Feel free to use our web feedback form to provide us with feedback regarding any issue to do with the services and facilities at the airport.

Furthermore, should you have any questions regarding the airport which isn't covered here on the website, please don't hesitate to contact us through the feedback section.

Web Contact
Contact By Post

By post

To get in touch by post please address correspondence to the below address:

Customer Contact Centre

2 Floor

Olympic House

Manchester Airport

M90 1QX

Call Rates

*Calls are charged at 13 pence per minute from a BT landline. Calls from mobiles and other networks may vary.

* *Calls are charged at 50.3 pence per call from
a BT landline. Calls from mobiles and other networks may vary.

Help us get back to you quicker

We will respond to your feedback as soon as possible. To help us get back to you as quickly as possible please remember, where appropriate, to include your dates of travel, flight numbers and any booking references.