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Contact Us

Our Aim

Making your journey through the Airport as easy and relaxing as possible is our main aim and we always like to hear what you think about us. We are here 24 hours a day 7 days a week to ensure your journey is as smooth as possible. 

We want you to be able to give us your feedback in the way you want and when you want so there are now several ways in which you can do this.

How to contact us

If you have a specific question you may want to check our frequently asked questions before contacting us. However, if you can’t find an answer to your question or you would just like to provide us with some specific feedback please use one of the methods of contact shown below:

Contact Us By Phone

Phone

 We have a 24/7 contact centre to ensure we are always on hand:

  • General enquires +44 (0) 8712 710 711 Calls cost 10p per minute plus your phone company's access charge.
  • Flight Information + 44 (0) 90 10 10 1000 Calls cost 50p per minute plus your phone company's access charge.
  • Bookings – Car Parks & Fast Track +44 (0) 0871 310 2200 Calls cost 10p per minute plus your phone company's access charge.
  • Escape Lounge +44 (0) 0871 200 4450 Calls cost 10p per minute plus your phone company's access charge.
  • Call 0330 333 03 04 for our Customer Service and Feedback Teams

Web

Feel free to use our web feedback form to provide us with feedback regarding any issue to do with the services and facilities at the airport.

Furthermore, should you have any questions regarding the airport which isn't covered here on the website, please don't hesitate to contact us through the feedback section.

Web Contact
Contact By Post

By post

To get in touch by post please address correspondence to the below address:

Customer Contact Centre

2 Floor

Olympic House

Manchester Airport

M90 1QX

Call Rates

*Calls are charged at 10 pence per minute from a BT landline. Calls from mobiles and other networks may vary.

* *Calls are charged at 50.3 pence per call from
a BT landline. Calls from mobiles and other networks may vary.

Help us get back to you quicker

We will respond to your feedback as soon as possible. To help us get back to you as quickly as possible please remember, where appropriate, to include your dates of travel, flight numbers and any booking references.