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Contact Us

Contact Centre Opening Hours

Our sales line is open from 08:00 to 20:00 and our customer services line is open from 08:00 to 20:00.

  • Bookings - Car Parks & FastTrack: 0800 042 0213. Calls are free from landlines and mobiles.
  • Escape Lounge: (+44) 0800 042 0213. Calls are free from landlines and mobiles.
  • General enquiries: (+44) 0800 042 0213 - Calls are free from landlines and mobiles. Lines are open 7 days a week 08:00-20:00.
  • Flight Information: (+44) 0901 010 1000 - Calls cost 50p per call plus your phone company's access charge.
  • Customer Service & Feedback Teams: 0800 042 0213. Calls are free from landlines and mobiles.

Out-of-hours parking enquiries: Please refer to our FAQ page

How to contact us

If you have a specific question you may want to check our frequently asked questions before contacting us. However, if you can’t find an answer to your question or you would just like to provide us with some specific feedback please use one of the methods of contact shown below:

Contact Us By Phone

Phone

  • Our sales line is open from 08:00 to 20:00 and our customer services line is open from 09:00 to 18:00.

  • (08:00 to 20:00) Bookings - Car Parks & FastTrack: 0800 042 0213*** - Calls are free from landlines and mobiles. Lines are open 7 days a week.
  • (09:00 to 18:00) Escape Lounge: (+44) 0800 042 0213*** - Calls are free from landlines and mobiles. Lines are open 7 days a week.
  • (09:00 to 18:00) General enquiries: (+44) 0800 042 0213*** - Calls are free from landlines and mobiles. Lines are open 7 days a week 08:00-20:00.
  • (09:00 to 18:00) Flight Information: (+44) 0800 042 0213*** -  Calls are free from landlines and mobiles. Lines are open 7 days a week 08:00-20:00.
  • (08:00 to 20:00) Customer Service & Feedback Teams: 0800 042 0213*** -  Calls are free from landlines and mobiles. Lines are open 7 days a week 09:00-18:00.

Web

Feel free to use our web feedback form to provide us with feedback regarding any issue to do with the services and facilities at the airport.

Furthermore, should you have any questions regarding the airport which isn't covered here on the website, please don't hesitate to contact us through the feedback section.

Web Contact
Contact By Post

By post

To get in touch by post please address correspondence to the below address:

Customer Contact Centre

2 Floor

Olympic House

Manchester Airport

M90 1QX

Call Rates

*Calls are charged at 13 pence per minute from a BT landline. Calls from mobiles and other networks may vary.

* *Calls are charged at 50.3 pence per call from
a BT landline. Calls from mobiles and other networks may vary.

* **0800 Calls are free from landlines and mobiles.

Help us get back to you quicker

We will respond to your feedback as soon as possible. To help us get back to you as quickly as possible please remember, where appropriate, to include your dates of travel, flight numbers and any booking references.