Home Bag Check-in

FAQs

• When can I book?

  Our Home Bag Check-in service is launching in September 2019. Until launch, you can register your interest and pre-book your collection by clicking this link and following the instructions.

• Which areas can bags be collected from?

  AirPortr can collect bags from the main cities around Manchester Airport - Greater Manchester, Liverpool, Warrington, Chester, Wilmslow, Macclesfield, Wigan, Bolton and Rochdale - and their surrounding areas. They will check if your postcode is within the catchment area before you book.

• When will my bags be collected?

  You choose a slot for collection and AirPortr comes to you! They need to see your boarding pass when they collect your bags, so you must have checked-in online before they arrive. Depending on your airline, you may only be able to check-in 24 hours in advance, so the 1-hour or 3-hour slot you choose will need to take this into account. Many customers choose a slot the evening before their flight.

• What happens when AirPortr comes to collect my bags?

  AirPortr will scan your passport and boarding pass, seal your bags and take them to your plane.

• How do I know my bags are secure?

  AirPortr will seal your bags in front of you, using Tamper Aware Seals, and then email you your digital bag tags so you can monitor their progress. The bags stay sealed until they are handed to your airline, and are kept in a secure, CCTV-monitored area whilst stored in AirPortr's possession.

• How many bags can I take?

  AirPortr can collect and transport as many bags as you like. A 1-hour slot includes 1 bag, but you can add more for £7 each. A 3-hour slot includes 3 bags. Please note that it is your responsibility to comply with your airline’s luggage allowance (if you go over your allowance, any charges imposed by the airline will be passed on to you).

• Can I check-in large items like a bike or pushchair?

  If the item is within your airline’s luggage allowance, AirPortr can take it!

• What happens if I want to cancel my collection?

  AirPortr offers free cancellation up to 3 hours before they are due to collect your bags.