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Car Parking FAQs

Pre-book parking to secure your space

Our car parks have a height restriction of 2.0 metres (6ft 6in) excluding Long Stay, JetParks 1,2,3 and JetParks Plus car parks. Trailers are not permitted in any of our parking facilities.

If you have pre booked follow the instructions as detailed in your booking confirmation.

If you have not pre booked you can either take a token on entry and pay at the pay stations in the terminal buildings when you leave OR insert your credit/debit card at the exit barrier. The card will be automatically charged with the correct amount.

Go to our pre-bookable parking information pages and use the left hand navigation panel to find out about our different car parks. Minimum stay restrictions are listed in the "Additional Information" sections at the bottom of each car park page.

Pre booked parking is charged per day or part thereof. For example if you are travelling on a Monday and returning the following Monday you will be charged for both Mondays.

All prices shown are in GBP and include VAT at 20%.

Car parking charges will also vary according to:

  • The time of year
  • Location in relation to the terminal
  • How far you book in advance

Amendments to the dates of stay are subject to the terms and conditions of your booking. Certain promotional products are not amendable and the products this applies to will be made clear at the point of booking.

You may amend your booking up to 24 hours before your car parking is due to start. Amend your booking online or call 0330 333 0304*. 

Please note if you booked during a sale or at a lower price and that rate is no longer available, the new rate will apply.

 

*Calls are charged at 0.75 pence per minute plus your phone company's access charge.

Cancellations are subject to the terms and conditions of your booking. Certain products can not be cancelled and the products this applies to will be made clear when selecting your car park.

Cancellations must be made at least 24 hours prior to your scheduled car park arrival date. A £7.50 administration charge will be levied and deducted from the refunded amount. Bookings made less than 24 hours before departure cannot be cancelled and are not refundable.

The £7.50 charge will not apply if you chose to purchase the Cancellation Protection as part of your booking and are cancelling at least 24 hours prior to your car park arrival date.

You can cancel your booking online or call 0330 333 0304*

 

*Calls are charged at 0.75 pence per minute plus your phone company's access charge.

Bookings are accepted up to 2 hours before arrival, or 6 hours for Meet & Greet bookings. All car parks are subject to availability.

For more information on how to book car parking online, please view the demonstration video below:

For customers wishing to turn up and park, please follow the signs for your terminal and then for long or short stay parking. All car parks have disabled bays clearly signed. For long stay car parks a regular bus service operates and the buses are DDA compliant.

Find out more about services available at the airport for customers with disabilities or reduced mobility. If you are concerned about accessibility on your flight please contact your tour operator, airline or travel agent for further details.

For general enquiries please call customer services on: 0330 333 0304*

*Calls are charged at 0.75 pence per minute from a BT landline. Calls from mobiles and other networks may vary.

All you need is your booking confirmation e-mail or 48 hour email reminder. This will help you get to the correct car park and also has your reference number in case you need to speak to a member of staff.

For general enquiries please call customer services on: 0330 333 0304*

You can also amend your vehicle details online by clicking here and selecting 'Amend or Cancel Booking'.

 

*Calls are charged at 0.75 pence per minute from a BT landline. Calls from mobiles and other networks may vary.

All our car parks are on site and are managed by Manchester Airport. However, the price can vary dependent on availability, car parking facilities and distance to the terminals. View information on all our car parks at a glance to decide which one is most suitable to your needs.

You will receive an on-screen confirmation which details your booking reference and instructions. Please print this page for your records as you will need this information at the airport.

We will also send you a confirmation email, failure to receive the confirmation email has no bearing on the status of your booking.

If your vehicle has not been recognised, please scan the QR code on your booking confirmation, which looks like this:

Qr

If QR code is not recognised, or you do not have a QR code please press the intercom button.

You will be charged for any additional days stay at the rates detailed below:

JetParks £10 per day
Long Stay £15 per day
Multi-Storey £20 per day
Meet & Greet £20 per day

For more information on what to do when returning to your car parking space later than planned, please view the video below:

Please refer to the terms and conditions on your booking confirmation.

Automatic Number Plate Recognition is used for pre book customers only. If you have pre-booked your parking drive up to the barrier, once the ANPR technology has recognised your vehicle the barrier will raise and you may enter the car park.

Should you have any problems, simpy press the assistance button.

Some car parks use a system called Credit Card Recognition to allow you to enter and exit the car park. Your confirmation page will contain instructions for your relevant car park. All you need to do is enter the credit/debit card you used to make the booking at the car park entry barrier before parking your car. On your return insert the same card that you used to make the booking into the exit barrier.

We accept PayPal, Visa, Mastercard, Delta, Maestro, American Express, and Electron for pre-booking. We are unable to accept any other form of payment via this website. 

This could be because: 

  • The car park is fully booked for all or part of your stay
  • You do not meet the booking conditions for that product