ATP Data Protection Statement


Manchester Airport - DATA PROTECTION POLICY
 
Advanced Travel Partners UK Ltd (ATP), the operators of this web site, would like to reassure you of any concerns you may have over the privacy of your personal information.

This statement outlines:

Advanced Travel Partners UK Ltd's Data Protection Policy ·
What personally identifiable information of is collected through this web site;
How the information is used by Advanced Travel Partners UK Ltd;
What choices are available to you regarding collection, use and distribution of the information;
How you can correct or update the information.

Data Protection Policy
The 1998 Data Protection Act regulates the processing of personal data whether held electronically or in printed form. Advanced Travel Partners UK Limited is registered as a Data Controller under the Act and complies with the Data Protection Principles set out in the Act.

The company needs to process personal information about its customers, affiliates, and suppliers: for example, to allow it to complete travel bookings, to facilitate delivery of tickets, for payment of commissions or refunds, administrate accounts, and keep customers informed of our activities. In addition data may be transferred outside of the European Union where such data is necessary for Advanced Travel Partners UK Ltd to complete a contract transaction with the data subject, or where it is required by a supplier to provide services covered by a contract with the data subject. Corporate information is not subject to the Data Protection Act.

All data subjects are entitled to know what information the company holds and processes about them and why; how to gain access to it; how to keep it up to date; what the company is doing to comply with its obligations under the 1998 Act. All data subjects have the right to access any personal information kept about them by the company, either on computer or in manual files. Some information can be accessed automatically by the data subject if they hold an authorised logon password. For information not automatically available, a subject access request may be made in writing only to the Product Manager. The company may assert the right to make a charge on each occasion that such access is requested. In such cases a maximum charge of £10 would apply.

The company aims to comply as quickly as possible with requests for access to personal information and will ensure that it is provided within 21 days unless there is good reason for delay (and in any event within 40 days). When a request for access cannot be met within 21 days, the reason will be explained in writing to the data subject making the request. All data subjects have the right to request that their information be amended, erased or not used to make contact with them for marketing purposes. However Advanced Travel partners UK Ltd cannot alter information used as part of a past contract between the data subject and the company (for example a travel booking). The 1998 Act sets down a formal procedure for dealing with data subject access requests, which the company follows.

It is a condition of registration of members, affiliates, and direct purchase customers that they agree to the company's processing of specified classes of personal information. In general files will be kept centrally for the period of the data subject’s involvement with the company, and will be reviewed regularly to ensure the data is deleted when it is no longer necessary for processing.

Further details are available from the Product Manager (see below).

Frequently Asked Questions:
What personally identifiable information is collected through this web site and how it is used by Advanced Travel Partners UK Ltd:

While you are browsing the pages
Our web server (through use of your IP address) automatically collects general information, such as which page user’s access. An IP address is a number automatically assigned to your computer whenever you are on the Internet. We use your IP address to monitor the number of pages accessed, help diagnose problems with our server, and to administer our web site. We do not link your IP address to anything personally identifiable, so you will remain anonymous in the analysis of these logs.

Registration forms
By its very nature such schemes requires that visitors choosing to participate submit some basic contact information through our signup forms. This information may include contact name, organisation name, address, telephone and fax numbers and your email address. We will use this contact information to send you information about our company, new schemes and web site features, special promotions and competitions. You may opt-out of receiving future postal or e-mailings; see the "your choice to opt-out" below.

Cookies
Cookies are locally saved text files that can only be accessed by your browser, they are not accessible by our server. This web site includes the use of cookies purely to assist your navigation around the site. We do not save any personal information to these cookies. Please be aware you can change the properties of your Internet browser to prevent cookies being saved and supplied to servers.

Email contact
Direct email communication with Advanced Travel Partners UK Ltd will result in your email address being added to a mailing list for future promotions. (but see ‘opt-out’ provisions below).

Competitions/Promotions
Occasionally we may outline promotions or competitions through these web pages or one of our publications. Information gathered for these are identical to registering as described above. All information collected from such activities are used in the same way as registration information as described above.

Your choice to opt-out:
Our site provides users the opportunity to opt-out of receiving communications from us or third parties at the point of request for information. In addition, you may choose to opt-out of receiving future communications or future participation in the scheme by unsubscribing from any of the marketing information sent to you or:

Sending an email to:
optout@atpi.com

Send mail to the following postal address:
Advanced Travel Partners UK Ltd
8 Upper Grosvenor Street
London W1AK 2LY

Corrections and Updates:
You can request changes or updates to your registered information by going to the Members area of the web site or:

Sending an email to:
update@atpi.com

Send mail to the following postal address:
Advanced Travel Partners UK Ltd
8 Upper Grosvenor Street
London W1AK 2LY

Requests for copy of personal information:
You can request a copy of the information held for you by sending a letter to:

The Product Manager
Advanced Travel Partners UK Ltd
8 Upper Grosvenor Street
London W1AK 2LY

(enclose a cheque for £10.00 made payable to Advanced Travel Partners UK Ltd – please do not send cash)