Keeping in Touch

We are committed to staying in touch with our community. To help provide the best possible service to the people who live in our neighbourhood, we hold regular Community Outreach 'surgeries' across the area, giving local residents the opportunity to raise queries and ask questions of members of our Community Relations Team.

Our Community Relations Team are on hand for face-to-face discussions about issues such as aircraft noise, the Sound Insulation Grant Scheme and Vortex Repair Scheme, our Community Trust Fund, public transport access and our environmental policies.

We also publish regular eNews throughout the year to keep the local community in touch with the latest developments at the Airport. We keep the community aware of temporary operational changes such as runway closures.

Wythenshawe eNews
Hear about what we are doing in the Wythenshawe community with Wythenshawe eNews.

Community Review
Our Community Review 2013/2014 summarises how we work with our neighbouring communities and details some of the activities Airport colleagues have been involved in over the last twelve months. We hope that you will appreciate the wide range of activities we have developed.

Outreach Surgeries
A weekly surgery is held every Tuesday*:

  • Knutsford Library 09.30 - 12.15 hrs
  • Knutsford Library 13.15 - 17:00 hrs
  • An extended evening session is held at Knutsford Library on the first Tuesday* of each month 12:00-19:00 hrs.
  • The Community Relations Team has a permanent stand at Knutsford Library offering a selection of information about runway operations, our Night Noise Policy, community schemes and the Community Trust Fund.

*Please note if we are outreaching elsewhere we will not be at Knutsford Library.

Mobile Outreach events

During 2015 we will be consulting on the Airport Sustainable Development Plan; we will publish theses dates (and others) later in the year.  
At the Outreach events in May (and at the Welcome Cafe in October) we will be demonstrating our new 'Web Track' aircraft tracking system.

  • Tuesday 12th May* 1300-1600 hrs, Cafe Unity, Heald Green.
  • Wednesday 13th May, 1600-1900 hrs, Edgeley Library, Edgeley, Stockport.
  • Tuesday 19th May* 1600-1900 hrs, Benchill Community Centre, Benchill.
  • Thursday 21st May 1600-1900 hrs, Marthall, Ollerton & Little Warford Village Hall, Marthall.
  • Tuesday 23rd June* 0830-1700 hrs at the Cheshire Show, Tabley Showground, Tabley.
  • Wednesday 24th June* 0830-1700 hrs at the Cheshire Show, Tabley Showground, Tabley.
  • Tuesday 22nd September* 12:00-14:00 & 1630-1900 hrs, Forum Centre, Wythenshawe.
  • Thursday 24th September 1100-1800 hrs at Heald Green Library, Finney Lane, Heald Green.
  • Tuesday 14th October* 0930-1400 hrs at The Welcome Cafe, 147 Longridge, Shaw Heath, Knutsford.

*Please note if we are outreaching elsewhere we will not be at Knutsford Library.

During our 2014 Mobile Outreach programme we held sixteen events across Cheshire and Greater Manchester representing:

  • 91 hours of availability; including 18 hours of evening availability.
  • Meeting 5,313 people.
  • An investment of 227 hours by Manchester Airports Group colleagues.

During our first five Outreach events of 2015 we have:

  • Provided 30 hours of availability; including 5 hours of evening availability.
  • Met 130 people.
  • Invested 50 hours of our colleagues time.