Privacy Policy


At Manchester Airport PLC (MAPLC) we are committed to protecting your privacy. We have therefore created this privacy statement in order to explain our practices for this web site and to demonstrate our commitment to you.

MAPLC will use your Internet Provider address to administer its web site and help diagnose problems with its server.

MAPLC intends to take this opportunity to use your Internet Provider address to update you of new services or new features from MAPLC or its affiliates.

MAPLC's web site contains links to other web sites. Please note that MAPLC is not responsible for the privacy practices or the content of such other web sites.

Data Protection Notice - Please Read

From this website MAPLC would like to gather certain information to use for marketing, promotional and statistical purposes in line with the provisions of the Data Protection Act 1998. However, we do not collect personal information about you when you are browsing through our site.

What we collect

The only way that we will collect any personal information is when you give it to us.

When you use the site's interactive services, you will be asked to supply personal information that will be stored for a period of 24 months. This will be in the following areas:

  • Flight Bookings
  • Hotel Bookings
  • When you choose to register in order to use our flight information service.

The other areas where you will be asked to provide personal information which will be temporarily stored are:

  • Feedback Forms
  • Applying for a Job
  • Feedback on City & Region zone
  • Submitting a discussion point to the Forums
  • Aircraft noise complaints

What we do with your information

Your e-mail address will be used to respond to you, where you have requested a response. Your comments may be used to enable us to improve services.

Data Collection and Usage

By registering on our site or by using our hotel and flight booking services available through this site you agree that MAPLC will retain copies of the personal information which you provide when registering and that this information will be held by MAPLC and/or organisations who process it on MAPLC's behalf in connection with the flight booking, hotel booking and flight information service.

If you have clicked the box giving your agreement, MAPLC may use the information to supply you with information about MAPLC, its related companies, and their goods and services, and for general statistical purposes. In addition, MAPLC may use the information you provide for both online and offline marketing and promotional purposes. This may be informing you of new routes or developments by e-mail, or by sending you direct mail through the normal post which provides information which may be of interest to you.

When you have registered to use flight and/or hotel bookings, and you have given permission, MAPLC will transfer your data to Telme.com plc and their subsiduary Seaforths Travel Ltd.

Data Usage Consent

When you complete the registration form, you will be asked if you agree to your details being used for the purpose described above, and you will have the opportunity to say no. In addition, you will be asked for your agreement for MAPLC to pass your details onto Telme for the purposes of flight and hotel bookings. You have the opportunity to say no, in which case you will be offered the opportunity by Telme to login to their site as a guest.

Removal of Data

If you do not wish to receive further communication or you would like to change information previously provided you can:-

Call the following telephone number +44 (0) 161 489 3181

How we use Cookies

Manchester Airport's website router will be stored as a cookie for one week on your computer to facilitate download speed. There are several other cookies on this website, which are all session based and will therefore become inactive when you leave Manchester Airport's web site. You have the option not to use the cookies by changing your browser settings, or by deleting them from your temporary internet files.

MAPLC and, on our behalf, Nedstat use cookies for the following purposes: session managment. If you would like us not to use coookies please turn cookies off in your browser or please click the 'cookies off' button. If you accept our cookies, please note that they will remain in your computer for five years, unless you delete them. Please note that turning off cookies may limit your use of our website and services.

NB: Please read our website disclaimer.

If you have any questions about this privacy statement, the practices of this web site or your dealings with this web site, please use the following contact point.

E-Marketing Executive
Marketing Department
Manchester Airport
Manchester
M90 1QX

0161 4893181
katie.arnold@manairport.co.uk