Emirates

Corporate Name
Emirates or Emirates Airline            

Owned by
Emirates is wholly-owned by the Government of Dubai, but is recognised as an international airline of the UAE. The airline is run on a commercial basis and receives no financial support, financial guarantees or protection from the government, which operates an unconditional open skies policy in Dubai. Despite this, Emirates has been profitable in all but its second year of operation. 

Launched
25th October 1985 

HQ Address
PO Box 686, Dubai, UAE.

Tel: +971 4 708.1111  

Chairman & Chief Executive, Emirates Airline & Group             

His Highness Sheikh Ahmed bin Saeed Al-Maktoum

Senior Management:          

Maurice Flanagan, Executive Vice Chairman, Emirates Airline & Group

Tim Clark, President Emirates Airline

Gary Chapman, President Group Services & Dnata

                                               

Fleet Size              

Aircraft                                  In Service              On order

AIRBUS                  

A330-200 (RR)                      27                           -

A340-300 (GE)                      8                              -

A340-500 (RR)                      10                           -

A350-900 (RR)                      -                               50

A350-1000 (RR)                    20

A380-800 (GP7200)             21                           69

A310-300F                            -                               -

 

BOEING

777-200 (RR)                        9                              -

777-200LR  (GE)                   10                           -

777-300 (RR)                        12                           -

777-300 ER (GE)                   66                           85

777-F (GE)                             4                              9

747-400F (GE)                       2                              -

747-400 ER F (GE)                2                              -

TOTAL                                    171                         233*

 

                                               

*Not including options                                     

 

Destinations:

122 destinations in 72 countries spanning six continents. 

These are:  North America, South America, Europe, Asia, Africa and Australia.

               

Middle East:        

Amman, Bahrain, Beirut, Basra, Damascus, Dhahran, Doha, Dubai, Jeddah, Kuwait, Muscat, Al Medinah, Riyadh, Sana’a, Tehran & Baghdad.

               

Americas:             

Rio, Buenos Aires, Houston, Los Angeles ,New York, Sao Paulo, San Francisco, Seattle and Toronto

               

Europe:

Athens, Amsterdam, Birmingham, Copenhagen, Düsseldorf, Dublin, Frankfurt, Glasgow, Geneva, Hamburg, Istanbul, Larnaca,  London Gatwick, London Heathrow, Madrid,  Malta, Manchester, Milan, Moscow, Munich, Newcastle, Nice, Paris, Petersburg, Prague, Rome, Venice, Vienna and Zurich.

               

Indian subcontinent:         

Ahmedabad, Mumbai (Bombay), Bangalore, Chennai (Madras), Cochin, Colombo, Delhi, Dhaka, Hyderabad, Islamabad, Karachi, Kolkata, Lahore, Kozhikode (Calicut), Peshawar and Thiruvananthapuram.

               

Indian Ocean:     

Malé, Mauritius and Seychelles.

               

Africa:   

Abidjan, Accra, Addis Ababa, Cairo, Cape Town, Casablanca, Dakar, Dar es, Durban,  Salaam, Entebbe, Johannesburg, Khartoum, Lagos, Luanda,  Nairobi, Tripoli and Tunis.

               

Far East:               

Bangkok, Beijing, Guangzhou, Hong Kong, Jakarta, Kuala Lumpur, Manila, Osaka, Seoul, Shanghai, Singapore and Tokyo.

               

Australia & New Zealand: 

Auckland, Brisbane, Christchurch, Melbourne, Perth, and Sydney.

               

Cargo-only cities:               

Almaty, Bagram, Eldoret, Gothenburg, Lilongwe, Taipei, Zaragoza, Kabul, Erbil, Lome and Viracopos.

               

Awards:

Emirates has won more than 400 international awards to date.

 

2011 Awards include

  • Airline of the Year
  • Mercator collects Gold Award for Technology Solutions Advertising
  • Air Transport World Awards
  • Skywards wins Best Loyalty Programme
  • Middle East Traveller Awards
  • Skywards wins Programme of the Year, Middle East, Asia & Oceania
  • Skywards wins Best Elite Programme, Middle East, Asia & Oceania
  • Skywards wins Best Customer Service, Middle East, Asia & Oceania
  • Skywards wins Best Earning Promotion, Middle East, Asia & Oceania
  • Frequent Traveller Awards
  • Skywards wins Middle East's Leading Airline Rewards Programme

World Travel Awards

  • Mercator wins International Award for Excellence in Air Cargo

Stat Times Awards

  • Mercator wins World's Best Information Technology for the Air Cargo Industry Award

Air Cargo Week Awards

  • Emirates SkyCargo named Cargo Airline Of The Year

The Stat Trade Times, Africa Awards

  • Emirates SkyCargo wins Best Carrier Middle East

CIFFA Awards, Canada

  • Emirates SkyCargo wins Award Of Excellence - Air Carrier

Air Cargo World Awards, USA

  • Emirates SkyCargo wins Best Middle East Cargo Airline

Air Cargo News Awards, UK

  • Emirates SkyCargo wins Best Air Cargo Carrier Middle East

Cargo News Asia, Hong Kong (Asian Freight & Supply Chain Awards)

 

2010 Awards include

  • Middle East deal of the Year
  • Overall Deal of the Year
  • Treasury Team of the Year

      Airfinance Awards

  • Carrier Of The Year

Hellmann Worldwide Logistics Awards

  • Air Cargo Carrier of the Year

Supply Chain Asia Logistics Awards (SCALA)

  • World's Best Airline Inflight Entertainment (sixth consecutive year)

Skytrax World Airline Awards

  • International Cargo Airline of the Year

STAT Trade Times

  • Most Desired Newly Opened Hotel/Resort, Wolgan Valley Resort & Spa

 Luxury Travel’s Gold List Awards (Australia)

  • Cargo Airline of the Year

Stat Trade Times, India                     

  • Air Cargo Excellence award

Air Cargo World, USA

  • Award of Excellence - Air Carrier (Gold)

Air Cargo World Awards, USA

  • Air Cargo Carrier of the Year            

Supply Chain Asia Logistics Awards, Asia

  • Air Cargo Carrier of the Year

International Freighting Weekly Awards

 

2009 Awards include

  • Emirates 'Best Middle East Airline'
  • Best First Class

    Business Traveller Awards

  • Best Airline

     Best Regional Airline

  •  Best First Class

    Business Traveller Middle East

  • Best Middle East/African Airline

     Business Traveller Asia Pacific

  • Best Overall Inflight Entertainment

     Avion Award

  • A380 First Class Cabin wins “Best of the Best” Award

     Robb Report's Best of the Best Awards, China

  • Best Airline
  • Best Regional Airline  
  • Best First Class

           Business Traveller Middle East Awards

  • Best Regional Airline and Best First Class

           Business Traveller Middle East Awards

  • Outstanding Food Service by a Carrier Middle East 2008

     Pax International Magazine Readership Awards 2008

  • Best Airline Inflight Entertainment Award

     Skytrax IFE award 2009 (fifth year running)

Codeshares:   Emirates has codeshare agreements with Air Malta, Air Mauritius, Korean Airlines, Japan Airlines, Jet Airways, Oman Air, Philippine Airlines, South African Airways and Thai Airways International.

Emirates SkyCargo:

Emirates SkyCargo, the airline’s air freight division, contributed 19 per cent to total airline revenues utilising hold capacity in passenger aircraft plus 8 freighters. Delivery anywhere in the world is guaranteed using interline partners. The division specialises in the fast delivery of time-sensitive consignments with a high level of personal service.

Leisure Department:            Emirates’ Destination and Leisure Management Division comprises:

  • Emirates Holidays, the Middle East’s largest wholesale tour operator.
  • Arabian Adventures, the Gulf’s leading destination management company.
  • Congress Solutions International, the full service Professional Congress Organiser (PLO) based in Dubai.
  •   Wolgan Valley Resort & Spa, Australia’s first luxury conservation-based resort
  •  Dubai Desert Conservation Reserve, one of the largest formally protected conservation reserves in the Gulf representing five per cent of Dubai’s land area
  • Timeless Spa, Emirates’ own spa-branded facility

 

Frequent Flyer Programme:

Skywards, the innovative frequent flyer programme (FFP) of Emirates, pampers its members with a host of exciting benefits that transcend the travel experience. 

Skywards members earn rewards on buying products and services from Emirates’ key partners – major airlines, luxury hotels and resorts, retail and tour operators, car hire and financial services. 

Emirates’ Objectives:

 Emirates’ objectives remain unchanged; to offer the best service on every route it operates and provide the international links between Dubai and the world, while contributing towards Dubai’s development as the Middle East’s commercial centre and aviation hub. There has been neither oil money nor Government guarantees for Emirates and the Dubai Government’s open skies policy has remained intact.

Behind Emirates’ success you will find strategic planning, meticulously calculated routes and flexibility that enable the carrier to seize new opportunities whenever they arise.