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Manchester Airport

What is a Changing Place?

Changing Places are a locked facility that provides more space than a normal accessible toilet, to allow adequate room for the additional equipment required, as below, and carers to be present to aid the user.

Who should use this facility?

Severely disabled people, including those with profound and multiple learning disabilities have access to these facilities to meet their needs. 

What equipment is provided in the Manchester Airport Changing Places?

  • Overhead full room coverage hoist system (IMPORTANT: Sling not provided see additional notes)
  • Mobile hydraulic height adjustable changing bench
  • Wide tear off paper dispenser
  • Privacy screen
  • Peninsular conventional close coupled WC with grab rails and support arms
  • Electrical height adjustable sink

Where will customers find the facilities?

There is a facility in each terminal; all are located air-side within the departure lounge.

Terminal 1 Departures Map

Terminal 2 Departures Map

Terminal 3 Departures Map

Hoists and Sling Compatibility Guideline

Manchester Airport does not provide slings and we advise customers to bring their own sling with them to enable them to use the facility. Manchester Airport’s facility uses a hoist system where loop fastening slings are compatible. The hoist system should not be operated with keyhole style clip slings. Users are advised to always check the sling before use for any damage including fraying, holes, tears and stitching.

Customers should return the hoist it to the charging point after use so that the next person will be able to use.

Weight Limits

  • Basin - 100kgs 
  • Bench - 190kgs
  • Hoist - 200kgs

Sling safe working load 31 stone.

Important reminder to users

  • This is an unmanned facility and users must satisfy themselves as to its suitability prior to use
  • Manchester Airport do not provide slings
  • The equipment has weight limits
  • Remember it is the responsibility of the user and/or the carers to facilitate the use of the facility and its equipment.
  • Please return the hoist to the charging point after use so that the next person will be able to use.
  • Please leave the room as you would like to find it. If the room requires attention please use the courtesy phone to inform us.
  • Contact 0800 042 0213, or dial 100 if on the Manchester Airport Site if you have any queries prior to use.

Booking Process

Please contact our Customer Contact Centre on 0800 042 0213 (Calls are free from landlines and mobiles. Lines are open 7 days a week 08:00-20:00) who will inform you of the pin code to use the facility on your departure date. Please inform us of the following details for travel

  • Terminal departing from
  • Departure Date and flight time

If you need a reminder of the number when at the airport or for any other queries, there is a courtesy phone located outside each of the Changing Place facilities. Simply lift the receiver and dial 100.

Other useful contacts:

prmfeedback@magairports.com

Further Links