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Airport Transfers

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How Do I Transfer Between Terminals?

The following information covers every possible transfer scenario.

Transfer process for airlines that do not offer a transfer facility

If you have booked separately with 2 airlines (i.e. there is no transfer agreement in place and you do not have an onward boarding card) then you will need to reclaim your baggage and check in at the relevant terminal.

  • To get between Terminals 1 and 2 with ease there is a moving walkway along the Skylink which takes around 15 minutes.
  • To get between Terminals 1 and 3 there is an external walkway which takes 5 minutes.

Transfer process for airlines offering a transfer facility

Transferring from a domestic flight to another domestic flight

On disembarking from the aircraft check the flight information screens for the gate of your onward flight. If no gate information is shown please proceed to the Terminal 3 Departure Lounge. To enter and leave the Terminal 3 Departure lounge please note that you will be required to go through a facial biometric enrolment and reconciliation process. If you don't have your boarding card you will need your confirmation of onward travel to enrol at the biometrics.

If you have your boarding card for the next leg of your trip please wait in the lounge until it is time for you to board your next flight. If you do not have a boarding card for your next flight go to the customer service desk in the departure lounge where your handling agent will be able to issue you with your boarding card.

Transferring from a domestic flight to an international flight

On disembarking from the aircraft follow the signs for "Flight Transfer". If your next flight is in Terminal 3 and you do not have a boarding card, contact your airline's handling agent at the customer service desk in the departure lounge. If your next flight is from Terminal 1 or Terminal 2 follow the signs for Flight Transfer T1 T2.

If you do not have a boarding card for your next flight your handling agent will issue you with one at the Flight Transfer Centre. Once you have your boarding card you may proceed directly through to the Terminal 1 Departures Lounge or, if departing from Terminal 2, proceed to the bus lounge where you will be collected by bus and transported to Terminal 2.

Transferring from an international flight to a domestic flight

On disembarking from the aircraft follow the signs for "Flight Transfer". If you are arriving at Terminal 1 proceed on foot to the Flight Transfer Centre. If you are arriving at Terminal 2 or Terminal 3 you will need to take the transfer bus over to the Flight Transfer Centre at Terminal 1. Once at the Flight Transfer Centre you will be required to go through security and border control checks. Once you have cleared these controls, follow the signs to Terminal 3 and check the flight information screens for the gate of your onward flight.

If no gate information is shown please proceed to the Terminal 3 Departure Lounge. To enter and leave the Terminal 3 Departure lounge please note that you will be required to go through a facial biometric enrolment and reconciliation process. If you don't have your boarding card you will need your confirmation of onward travel to enrol at the biometrics. If you require boarding cards they will be issued either at the Flight Transfer Centre or at the gate by your airline's handling agent.

Transferring from an international flight to an international flight

On disembarking from the aircraft follow the signs for "Flight Transfer". If you are arriving at Terminal 1 proceed on foot to the Flight Transfer Centre. If you are arriving at Terminal 2 or Terminal 3 you will need to take the transfer bus over to the Flight Transfer Centre.

Once at the Flight Transfer Centre you will be required to go through security checks. Once you have cleared these controls, follow the signs to the terminal of departure. Passengers for Terminal 3 international flights will be escorted by a member of MA Security staff into to Terminal 3 Departure Lounge. If you require boarding cards they will be issued either at the Flight Transfer Centre or at the gate by your airline's handling agent.


Please note:

  • Duty free purchases need to be in a plastic bag sealed by the retailer that has not been tampered with.
  • If the goods have been bought in the EU or onboard an EU carrier, the receipt must show they were purchased within the previous 24 hours.
  • If the goods were bought from Singapore (Changi), the receipt must show the goods were purchased within the previous 24 hours.